Awesome job.. Got an oil change.. Took no time at all... I
Easy to deal with but bring your checkbook.
Love my new 2022 F150 from Straub. Highly recommend them.
Quick and efficient!
Very pleased with your timely appointment. Everyone was friendly and helpful
Jimmy and the entire staff at Straub made our purchase of our new vehicle so easy it was ridiculous. They did most of the deal over the phone with me and held the vehicle for four days until we could make the trip to finish it. Car was washed and detailed and had a full tank. Time was spent to teach me how to use all the "bells and whistles" and walk me through any questions. Highly recommend every one at this dealer.
As always, fast professional service. Reasonably priced!
The people at Straub Ford are super nice easy to get along with very knowledgeable would highly recommend to anybody looking to buy a new or used and have service work do.
Can’t keep track of how many cars this makes we bought , even with the shortage they worked out a great deal .. thanks Bryan and Brad
You all are wonderful! I have had both of my mustangs to you, one for repair and the new one for service. I greatly appreciate your efficiency and the fact that you did not dismiss my concerns when I brought my first mustang in. The tradition of keeping peppermint oil diffusers in my trunk has carried on to my GT because of your findings of little creatures chewing my wiring in my other mustang. Thank you for the wonderful service and not treating me like a crazy woman that was hearing things. Best wishes and keep up the great work!
Straub Ford has had my Ford Explorer in the shop 2 times now and they are so nice and very straight forward. mechanics do an amazing job! Waiting area is nice and has free coffee and water. They have a very clean bathroom aswell as a tv in the waiting area. I had my car dropped off around 11pm and I received a call around 3pm saying with was done! Very fast friendly service. Love them!
Excellent buying experience!!! Staff was awesome!!!
F150 was having a couple problems, took it Straub Ford, took care of the issues quickly. Definitely go back, when the need arises.
The Best staff..always there to answer any questions!! Love my Ranger! Garage Staff awesome!!!!
Great service as always. Very friendly staff and great technicians.
Straub Ford was not even on my radar. I had checked with another dealership first. Made arrangements to see a car got to that dealership and the salesman was off the lot. I waited 20 minutes only to find that he had sold the car and couldn’t even call me to let me know. What a wasted trip. I went to the Ford Bronco website and found that I could be notified if a Bronco arrived at any dealership within 25 miles. A week later Bronco showed up at the dealership but no phone call. A week after that I receive ...
Very quick and efficient. Salesman assisted me with info on a new truck while I was there having a recall check. Very informative and helpful. Service guy was knowledgeable of his skills. Thanks again
I’ve never had a problem with anyone. They always treat me good and always get me in a short notice
Kind, fast, reasonably priced.
Ryan sold me a 2017 Ford Escape and was great throughout the process. I love my car and am grateful I got into a nice car with a car payment I'm comfortable with. It was also really nice to not be pressured into something. Overall good dealership
Excellent staff and service.
I went to Straub Ford in Moundsville, WV because of their good reputation. I was not disappointed. Erick was very helpful finding the right used car for me, which ended up being a 2016 Ford Escape Titanium. Chris took extra time finding a great financing deal for me, and both Chris and Erick were very happy for me. To me, it showed that they cared about me as a customer and as a person. If you want a personal experience when purchasing a new or used car, go visit Erick, Chris, and the other great people at Straub Ford in Moundsville, ...
I would highly recommend Straub Ford. I brought my son’s 2015 Ford Focus in for repair and all of the staff were friendly and helpful. They actually got it in for service sooner than planned and notified me of the problem right away and fixed it in a timely manner. I will definitely be using Straub Ford in the future.
They got us in quickly for my recall. They were very nice and fixed my problem.
Doug and chris were great !! Worked w me on some finance issues , not theyre fault .... I just wish they wouldve helped me out a lil more on my trade !! Considering i see what they are trying to resell it for !! Wow ....
Awesome, awesome people! We are traveling home and had vehicular problems. They took excellent care of us, our beloved dog and our vehicle and even gave us a few rides. Can not say enough good things about the staff. If you need a vehicle; make the trip to Straub Ford...it would be well worth the drive!
We’ve been dealing with Straub for several years and have always had good luck. I’ve taken my Ranger up to Straub Ford twice once for a oil change and for a Wv inspection and Steel shield undercoat inspection. Quick service and nice employees.
Great service. Friendly staff.
Great experience all around! Erick was awesome to work with. Very happy.
The staff is always professional. I am confident their service work is done correctly. Straub Nissan service prices are equal to other companies.
They were very efficient,honest and very willing to help to get me exactly what I was asking for. It was a pleasure doing business with Straub Ford and I would highly recommend them others.
Fast & efficient! I would recommend!!
I would absolutely recommend Straub Nissan, and have, to several friends. I love my Altima SV, and when the time comes, I will replace it with an Altima or a Rogue. The service department does a great job with whatever our vehicles may need. Jerry Herback is wonderful to work with, and goes above and beyond to answer any questions or concerns. We will definately remain repeat customers.
I recently purchased a 2020 Kicks. The buying experience was excellent. Jerry Herbeck has always treated us like family.
I’ll continue to work with Jerry. This is my second lease and Have had great customer service both times!
This is our 13 car we have bought from Jerry Herbak!! I got the 21 Nissan Rogue. This is my 3 rogue and this by far my favorite so far!!! We obviously are fans of Straub Nissan considering this is our 13th car from them. Jerry always goes above and beyond to make sure I get what what I want. Everyone else is exceptional as well. Can never say I have never been dissatisfied with our service. Would recommend Straub Nissan to anyone!! See you for #14 Jerry!!’
I am on my 3rd Rogue and absolutely love them. What makes it better is having someone like Jerry Herback helping you all 3 times. He makes it a lot easier to understand the car, all functions/gadgets the car has an all around great experience. I also get an email from him every now and then just checking on me, the vehicle and makes sure we are still happy and that the car is running like it should. I honestly think I will always have a Rogue or some type of Nissan and Jerry will be my go to as ...
Love, love, love Straub Nissan. I am on my fourth vehicle from there. My Rogue is amazing!! Jerry is so great about going over everything in the car. I will always shop at Straub Nissan.
Great employees and excellent customer service. I felt very valued as a customer!
The man in the parts department was very nice and helpful.
The sales staff and service department were very kind and helpful. Casey called and gave me updates on my repair. Thanks again.
We had a wonderful car buying experience at Straub Nissan. David, our salesman, was great and was very knowledgeable about the Murano we were looking to buy. The manager, Dan, was great and very knowledgeable as well. The whole experience was enjoyable. I highly recommend checking them out if you are looking for a new car.
Remarkable people, always happy with the service & sales departments! Highly recommend!!!
Great Customer Service and EMPLOYEES!
They were able to get us in quickly. Very professional people with top quality service.
Good and quick deal.very friendly people.seen honest
I stopped in one Tuesday to see if I could get my F150 serviced. I was offered times for that Friday. I accepted the 9am time and mentioned my Taurus SHO needed a new battery. They said they bring it in after I got my F150 home. In less than 2 hours I had both vehicles taken care of. It doesn't get much better than that. Thanks Straub Ford for the excellent care. Ill be back.
Took my vehicle in for recall and repairs. Very good customer service and my vehicle got repaired 🙂 thank you
First service was super on my F150 XLT, but the new dealership is beyond that. Straub Automotive knows how to treat and keep its customers.
Called and set up an oil change and they got it done same day on a saturday. Awesome
great people great service
Awesome Staff and very helpful.
Erick, Chris, and Michelle at Straub Ford were very professional, yet friendly and fun to work with. They made me feel at home, got me a super fantastic deal on a new EcoSport SES. The process was seamless. They happily and willingly answered all my questions and explained everything thoroughly. If I could give them more than 5 stars I certainly would!
I bought a Jeep Grand Cherokee from Straub Ford last week and the experience was wonderful! The staff is very friendly and accommodating. The Jeep was very clean and had a full tank of gas when I bought it. I have no complaints and I would definitely buy a vehicle from Straub in the future!
What an easy buying experience. Cant say enough good things about Salesman Eric Hernandez. No pressure and knows his product. Helped me custom order the perfect truck. Thanks again Eric.
Great service. They make it too easy to buy a car, so of course we had to leave with one. Our salesman was Mr Erick Hernandez. He really knows a lot about cars and can show you everything they do.
As I was looking to buy a new 2021 F-150. I have visited this place 2 years ago when me and my wife bought her new car it was from Straub Ford in Moundsville and the service people where very nice. I have looked at a few other places and here to buy but I returned back to Straub and bought my Truck. Only because of the service and the price. Keep up the good work with your future Buyers.
If I could give 10 stars I would !!!!! I absolutely love my 2021 eco sport !!!!! Doug was phenomenal and explained everything fully. I was treated so well and wouldn't have dreamed of going anywhere else. I didn't think I could get a brand new eco sport but doug was able to work things out. He is the best !
Purchased an F-250 from Doug. Everything went as smooth as can be expected. Friendly staff, great truck. There was an issue with financing/taxes, not their fault, but they skipped the bank and made it right with me. In the end, even if something goes not so perfect with the process they are quick to figure it out and make it right in the end.
They gave me a great price on new edge
Great experience! Doug and the whole staff were very helpful and knowledgeable! Would highly recommend based on my and my wife's experience!
Straub Ford was a very pleasant experience. I was excited to get a call from Doug that my vehicle was in two weeks earlier than expected. I had MANY questions and he was very helpful and knowledgeable with explaining the vehicle and introducing me to new features. The paperwork was a breeze. I was able to drive my Bronco Sport off the lot that day.
Great experience and friendly staff
Just a simple “state inspection”, but it went well and within a reasonable amount of time.
Excellent customer service and performance.
Took my car today to get serviced and they were wonderful! Very professional and kind. Explained everything to me in detail. This is my second time using them and I definitely recommend!
Love this place.They've bent over backwards to make sure I got everything I need. I can not say enough good things about this place.
We purchased our first vehicle from Straub at the Highlands and our next vehicle at Straub Ford in Moundsville. We went through Doug both visits and it was a great experience. Highly recommend!!
Great place great folks, will return.
With the help from straub ford and their team, I was able to buy my first/dream car and not have to worry about paying an arm and a leg. The service was amazing and I've never been more thankful for a team of people.
Bought a new f150 from them in june. Love the truck even though I've had a few minor issues, not dealership's fault. Ford could be better but is better than everything else other than maybe toyota at this point. Anyways, great purchasing experience with Erick Hernandez as my salesman. I didn't care for finance officer, to pushy with up sale for extended warranty (that's thier job i guess, but I've seen it done a lot better). Erick was very patient and worked hard to find just the truck I wanted. Not just from thier stock ...
Had nothing but top notch service from John and the team from Straub Ford! They were able to locate the vehicle I have been searching for for quite some time. The financing team were great as well, quick to respond, were able to meet all my needs, and even during the Covid crisis, were able to put me behind the wheel in the same week. Highly recommendable!
Thanks again Doug for helping me find the right truck. And everyone that helped out during the buying process. You guys are the best. I highly recommend Straub for your auto needs.
I was picking up my wife’s vehicle after having it serviced. I realized that my truck was also due for service. They took it right in and serviced it quickly with no issues or problems. They also did updates to the computer system while it was in for service. Good guys to work with and talk to. Thanks Straub Ford.
I am absolutely I'm love with my new car. They made it possible for me to get exactly what I wanted with the lowest payments possible right in my budget. They were caring and compassionate with everything . Thank you all for everything and all the hard work you guys did.
Don and John in the parts department are amazing!!!! I absolutely LOVE dealing with them!!
Super knowledgeable, friendly,fair pricing. Easy to see why Straub companies are successful with a team like that. Thank you service department problem solved.
was satisfied with the deal from the beginning till thr enf og the desl. eill buy there agaom and woulf recommend them to others the expetience eas a pleasant one.
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