Customer Testimonials
Straub has always been a great dealership i have dealt with the Hyundai dealer for years i just recently bought from the Ford dealer and got the same treatment as the other buy all means Straub is the best dealer I have dealt with they always treat you like family
I have bought and serviced my car here it has been an amazing experience staff is friendly and just a great environment.
If you're looking for a dealership that truly puts family first, I can’t say enough good things about Straub Nissan! They’re family-owned, and you can feel it the moment you walk in—everyone treats you like one of their own.
Not only do they offer top-tier service and great deals, but it’s the little things that set them apart—checking in after your purchase, making sure you’re comfortable while waiting, and going the extra mile to make sure you leave happy.
If you want a place that values honesty, care, and community, this is it. ... Read More Facebook - Feb 14, 2025
Great customer service, sales expertise, and professionalism!
I purchased my 2024 Nissan Versa from Jerry herback. My purchase experience was hassel free and he was very knowledgeable of all of my vehicles features. I would highly recommend purchasing from Straub Automotive. It is also great that service is located on the premises making it easy to keep up with car maintenance.
Jerry Herback is the most kind and caring salesman, always makes sure everyone is 100 percent happy and satisfied before leaving the Nissan Showroom.
Highly recommend Straub Nissan for any of your automotive needs. The sales team is always super friendly and helpful and when i needed service work done last week and they went above and beyond for me!! Will always go here for anything I may need!
Love working with Jerry Herback when I purchased my last two vehicles. He was very knowledgeable about all of the Nissan vehicles and took the time to let me know all the details. He also took the time to let me know how the features worked. Again love working with Straub Nissan.
I love my Nissan and Straub! I always get quality service when I am here. My salesman always helps me find exactly what I’m looking for.
I had a fantastic experience with the service team at Nissan. They were professional, friendly, and efficient. My vehicle was serviced quickly and I appreciate the attention to detail and the helpful advice. I will definitely be returning!
Highly recommend Straub Nissan! The team was friendly, professional, and genuinely helpful. If you’re in the market for a new or pre-owned vehicle, I can’t recommend them enough!
Mike in service and mechanics addressed my concerns and vehicle was taken care of. Have always had good experience with them.
I needed service on my Ford Edge... they were super quick to get me in, diagnosed the problem was the torque converter, upfront with the cost of parts and labor, and completed the job under the estimated costs. Vehicle is running great now, and I am very happy with my experience!
From the salesman to the finance manager, this is the hands down easiest time I have ever had in buying a car
Bryson and Sean were amazing
Staff was friendly and helpful 😊
Great people and help
Came to Straub Ford to look at a used mustang that to find out got sold this morning. But Levi Life pointed us in the direction of a brand new 2024 mustang GT. I must say the experience here was outstanding. With Levi being the only salesmen here and was super busy. He handled everything way past my expectations. Honestly an amazing guy and would definitely buy another vehicle from him.
Headed down looking at a used Mustang that ended up being sold, Levi Life our sales guy showed us an awesome brand new one! That worked out even better than the one we came for. Levi was awesome and made the process super easy. Everything happens for a reason!!
Great sales experience, the entire staff was great and made it so seamless with the purchase of my new Mustang. I highly recommend this dealership to everyone and will be back for my next one
The Moundsville location Levi Life worked with us. We didn’t feel pressured on anything, as well as the test drives. My wife and I highly recommend Levi to help you with your next car needs he was great and helped us find ours with no problem. Thanks Levi!
My husband and I don’t usually buy vehicles new, but Levi was such a friendly, hardworking salesman that we walked away with a new car. He diligently found us every discount he could find. Wonderful place to shop for a new or used car!
Gave me a great price for my trade and got a new vehicle, quick, easy, efficient. Brandon my sales person was awesome to work with and I highly recommend your next vehicle purchase is with the Straub Automotive Group.
Best car buying experience I have ever had. It was smooth and easy. Everyone was beyond nice, professional and friendly! I actually came from 2 hrs away to purchase a specific car on their lot and the customer service alone was worth it. I would for sure make the trip to deal with these folks again.
Sean and Brad were exceptional to work with. Made custom ordering our new 2024 maverick extremely easy and stress free. From ordering, to delivery, to maintenance after. I highly recommend straub.
Excellent sales experience with Moundsville Wv crew Bryson and Sean as well as the parts department and mechanics -- all me expectations fulfilled -- Many Thanks
Started going to Straub Moundsville a few months ago for our Bronco Sport and F150. Mike and the service team there are very helpful, friendly and honest. It’s always nice to have an auto shop you feel like you can trust. Highly recommended.
Top Notch!! Knowledgeable & courteous sales & service staff makes for a great experience with every interaction.
I highly recommend Straub Ford to anyone in the market for a new or used vehicle. Their exceptional customer service and quality vehicles make them stand out from the rest. Thank you Straub Ford for an outstanding experience!
Straub Ford ROCKS!
We've recently purchased a car from Straub and there were some issues that needed to be fixed. I can honestly say that they did a phenomenal job on the work that was owed.. I want people to understand that if you buy a car from Straub they stand behind their word.
Once again a no hassle appointment. Getting in was quick and the scheduled maintenance was completed very efficiently. And as usual, a very friendly and enjoyable experience. Thanks!
Everything got done in a timely manner. Everyone was friendly and courteous.
Their Service department is excellent! Nowhere else in the valley was I able to get such quick and reliable service. They did a recall repair and another separate service, replaced a warranty item. They were able to schedule both and get it done in a very short time. The other dealerships service departments in the area can't carry these guy's lunch box. Great job guys! Keep it up! I won't take my truck anywhere else!
Had a service done. It was a clean environment. Service was very helpful and polite.
Every time I am there the entire staff is courteous and d very helpful. All are very knowledgeable and appear to be people oriented. The shop is the best in the valley!
Straub Ford is the quintessential car dealership people hope to work with when buying a new car. Just phenomenal!! They were super chill when we first went there and throughout the process. There were no awkward sales pitches, untruthful talking up on the vehicles, they were so very respectful and not pushy at all! I'm so grateful that they took fantastic care of us from the first hello all the way through the process to after buying the car and they are still taking exceptional care of me and my new car. They made me feel so important and ... Read More Google - Dec 6, 2023
Even though there were quality of work issues with having my spray bed liner done, the Service Department at Straub Ford went above & beyond the call of duty to help. Service Manager Jeremy, Service Advisor Nick & Detailer Scott, are exceptional at customer satisfaction. I'm looking forward to future visits to have my vehicle serviced.
The service department was wonderful! My car broke down in front of their store and they said they could take a look at it for me. I agreed and they had it repaired and I was back in the road in just a few hours!
The staff was wonderful, really helpful, and knowledgeable . We took both our Fords there for service and was completely happy each time.
Great staff & they always have what I'm going after
I stopped at Straub Ford Jefferson Avenue Extension just to look and was approached immediately to help me and after about half an hour I found something that I really liked and everyone was extremely helpful professional and they are there to help the customer in any way they all go above and beyond to make sure you are satisfied This is my first newer vehicle in over 40 years and I absolutely Love it please if you are in need of a vehicle stop at Straub Ford and see Jared and his team they are the best.
I don’t even know where to start…what an amazing experience for something I usually dread. Angelo was knowledgeable, helpful (but not pushy), and a true pleasure to deal with. We LOVE our new vehicle and hope to direct many others to Straub Ford so that they too can have a great experience. Don’t forget to look up Angelo, you will not regret it!
Had an oil change and tire rotation done on Friday in and out in less than an hour all good....👍
We bought a vehicle from Straub and I really appreciate the help. Angelo was great in answering all the questions.
Clean friendly place with knowledgeable people. Helped me with everything I was looking for. Definitely will make a return trip when I need something else.
This is a wonderful dealership!!!
GREAT EXPERIENCE, ALL EMPLOYEES ARE SO HELPFUL AND CARING. KNOW WHAT THEY ARE DOING.
Great staff, great technicians and pleasant atmosphere! Straub Ford is located across from the back entrance to Walmart on Jefferson Ave in Moundsville, WV.
Straub Ford is awsome parts and services work with every customer to make sure they get the time and day the customer wants. Great Job
The service staff at Ford are always friendly and willing to help with whatever concerns I have. I highly recommend them for your service needs.
great service and great customer experience
Fast and friendly service!
Doesn't matter if you are dealing with Sales or Service the employees are very nice and willing to listen to what you have to say.
The sales manager is a stud!
FAST AND EFFICIENT SERVICE! THE PARTS PEOPLE HELPED FIND THE RIGHT PART TO MY VEHICLE .
Recently purchased our second vehicle from here. Nathan was such a great help, he was very knowledgeable on the vehicle and helped us anyway possible. Gus also worked with us to meet our needs. Highly recommend Straubs for your vehicle needs. Friendly, down to earth people, who are not pushy. Thanx Straubs for another great experience!
Straub Ford's Service Department went above and beyond last Friday afternoon (8/4/23) near the end of the day. The service manager and his mechanics were super friendly and were able fix our vehicle problem and got us back on the road to Toledo, Ohio, after a very long week out of town working.
Terrific experience from start to finish. Everyone was so friendly and helpful. Great dealership.
It was a very nice experience. Saw the vehicle Tuesday and purchased it Wednesday b
We have purchased 5 vehicles now from Straub & won't deal anywhere else! Highly satisfied with our latest truck purchase. Everyone there is extremely knowledgeable and friendly and they go out of their way to make sure you have a great experience. Truck was gassed up and beautiful when we left the lot and we couldn't be happier!
Excellent service department! Prompt, friendly, helpful and honest! Highly recommended.
Great service, fast and friendly, was on top of the whole deal, best service I’ve seen in awhile!
Awesome easy buying experience. No pressure what-so-ever and I love my new Ford Escape!
My car was in and out in no time. I had a recall on my car. They got me in super fast and the staff was all so friendly. I would highly recommend them! I will be definitely going back.
Our sales person, Dalton, was amazing! The experience was super easy and smooth. I’d definitely recommend Straub Ford! Love my new Bronco!
I bought an 18 foot car hauler and it was a very good experience the people that helped me through the whole process was very knowledgeable and very easy to deal with they went above and beyond to make sure I was satisfied before I left thanks so much Matt and Dan