Very good service in sales and service. This is my second lease. Pic of old leased Jeep and Durango. Thanks!

Waited 8 months for my Maverick they put up with my constant pestering about where it was. At the end they gave me a great deal on a truck. A truck that's lives up and exceeds it billing. Thank you

Surprise after surprise. So the first was after they fixed my car they washed it, then I go to get it inspected and learned that since I bought it there I didn't need to pay for the inspection.

Service was pleasant and courteous. In and out in good timing. All newly remodeled. Very comfortable waiting area. They changed my oil and oil filter. Changed my air filter. The inspected of my vehicle and washing of my car was free. Car wash was a birthday gift from Straub's. The inspection I was happy to hear was free because I had bought my car from them. I was very well pleased with the over all experience.

I had been searching for a few months for a vehicle and contacted Straub late on a Saturday afternoon about a vehicle on their website. The salesperson told me if I wanted to come in, he would have the keys ready. Pulled into the car lot and it was waiting! The whole process took less than 3 hours and I drove home with my new truck! I’ve received calls from various others within the company asking if I’m happy with the truck and addressing any issues I may have had. Cannot recommend Straub enough!

Super friendly staff. Had me in and out quickly with as good a deal as I could find on a new Ford truck. I'll be back for sure when its time for another.

Very friendly and excellent service. Would highly recommend.

Awesome job.. Got an oil change.. Took no time at all... I

Very pleased with your timely appointment. Everyone was friendly and helpful

As always, fast professional service. Reasonably priced!

The people at Straub Ford are super nice easy to get along with very knowledgeable would highly recommend to anybody looking to buy a new or used and have service work do.

Can’t keep track of how many cars this makes we bought , even with the shortage they worked out a great deal .. thanks Bryan and Brad

You all are wonderful! I have had both of my mustangs to you, one for repair and the new one for service. I greatly appreciate your efficiency and the fact that you did not dismiss my concerns when I brought my first mustang in. The tradition of keeping peppermint oil diffusers in my trunk has carried on to my GT because of your findings of little creatures chewing my wiring in my other mustang. Thank you for the wonderful service and not treating me like a crazy woman that was hearing things. Best wishes and keep up the great work!

Straub Ford has had my Ford Explorer in the shop 2 times now and they are so nice and very straight forward. mechanics do an amazing job! Waiting area is nice and has free coffee and water. They have a very clean bathroom aswell as a tv in the waiting area. I had my car dropped off around 11pm and I received a call around 3pm saying with was done! Very fast friendly service. Love them!

Excellent buying experience!!! Staff was awesome!!!

F150 was having a couple problems, took it Straub Ford, took care of the issues quickly. Definitely go back, when the need arises.

The Best staff..always there to answer any questions!! Love my Ranger! Garage Staff awesome!!!!

Great service as always. Very friendly staff and great technicians.

Straub Ford was not even on my radar. I had checked with another dealership first. Made arrangements to see a car got to that dealership and the salesman was off the lot. I waited 20 minutes only to find that he had sold the car and couldn’t even call me to let me know. What a wasted trip. I went to the Ford Bronco website and found that I could be notified if a Bronco arrived at any dealership within 25 miles. A week later Bronco showed up at the dealership but no phone call. A week after that I receive a notice that Straub Ford in Moundsville had a couple Broncos delivered. I went for a ride just to see what they looked like. I met Derek the salesman. Super nice, very helpful, we talked and he wasn’t pushy. He listened to what my questions were and he answered them. He checked out my trade in value and was even willing to take the info for financing. Dopey me wanted to try it through my bank. The rate was high and payments even higher. I called down to Straub Ford and asked if they could check about financing. I spoke to Chris, again super sweet! He had Derek call and get the info and within an hour had a loan with a better rate and payment! Set up an appointment with Brad the finance manager. He was late because the people before me were late. No big deal because that gave Derek time to show me how to work everything! Brad finally arrived very apologetic. He was great to work with and encouraged questions. I will definitely tell people to check Straub Ford out before they purchase a car! They let me know if I had any issues or problems to contact them or stop down! AMAZING customer service!!!

Very quick and efficient. Salesman assisted me with info on a new truck while I was there having a recall check. Very informative and helpful. Service guy was knowledgeable of his skills. Thanks again

I’ve never had a problem with anyone. They always treat me good and always get me in a short notice

Kind, fast, reasonably priced.

Ryan sold me a 2017 Ford Escape and was great throughout the process. I love my car and am grateful I got into a nice car with a car payment I'm comfortable with. It was also really nice to not be pressured into something. Overall good dealership

Excellent staff and service.

I went to Straub Ford in Moundsville, WV because of their good reputation. I was not disappointed. Erick was very helpful finding the right used car for me, which ended up being a 2016 Ford Escape Titanium. Chris took extra time finding a great financing deal for me, and both Chris and Erick were very happy for me. To me, it showed that they cared about me as a customer and as a person. If you want a personal experience when purchasing a new or used car, go visit Erick, Chris, and the other great people at Straub Ford in Moundsville, WV.