I just want to thank Abby at Straub Nissan, Highlands, Service Department for her kindness, patience and understanding when scheduling service and having the service performed for my parents. I became involved to be sure they were taken care of. After speaking and interacting with Abby, I couldn't have asked for a better Service person that I could trust with my parents. Abby was so patient and explained everything. I could see how busy she was, but she never rushed us and answered all questions. Also, thanks to the Technician, Todd (I believe), and Red. You all seem like a great team. My parents were especially happy to see Jerry Herback who sold them the car many years ago. All staff were most helpful with opening doors to help my parents and small talk to make them feel welcome. Thank you Straub Nissan for the respect shown to my parents on their service visit.

Got into a argument with service department. denied service and told to leave by the manager.

Service department did a great job and completed the repairs quickly. Mike in the service department is good to deal with.

Straub has always been a great dealership i have dealt with the Hyundai dealer for years i just recently bought from the Ford dealer and got the same treatment as the other buy all means Straub is the best dealer I have dealt with they always treat you like family

If you're looking for a dealership that truly puts family first, I can’t say enough good things about Straub Nissan! They’re family-owned, and you can feel it the moment you walk in—everyone treats you like one of their own. Not only do they offer top-tier service and great deals, but it’s the little things that set them apart—checking in after your purchase, making sure you’re comfortable while waiting, and going the extra mile to make sure you leave happy. If you want a place that values honesty, care, and community, this is it. Highly recommend!

Great customer service, sales expertise, and professionalism!

I purchased my 2024 Nissan Versa from Jerry herback. My purchase experience was hassel free and he was very knowledgeable of all of my vehicles features. I would highly recommend purchasing from Straub Automotive. It is also great that service is located on the premises making it easy to keep up with car maintenance.

Jerry Herback is the most kind and caring salesman, always makes sure everyone is 100 percent happy and satisfied before leaving the Nissan Showroom.

Highly recommend Straub Nissan for any of your automotive needs. The sales team is always super friendly and helpful and when i needed service work done last week and they went above and beyond for me!! Will always go here for anything I may need!

Love working with Jerry Herback when I purchased my last two vehicles. He was very knowledgeable about all of the Nissan vehicles and took the time to let me know all the details. He also took the time to let me know how the features worked. Again love working with Straub Nissan.

I love my Nissan and Straub! I always get quality service when I am here. My salesman always helps me find exactly what I’m looking for.

I had a fantastic experience with the service team at Nissan. They were professional, friendly, and efficient. My vehicle was serviced quickly and I appreciate the attention to detail and the helpful advice. I will definitely be returning!

Highly recommend Straub Nissan! The team was friendly, professional, and genuinely helpful. If you’re in the market for a new or pre-owned vehicle, I can’t recommend them enough!

Mike in service and mechanics addressed my concerns and vehicle was taken care of. Have always had good experience with them.

I needed service on my Ford Edge... they were super quick to get me in, diagnosed the problem was the torque converter, upfront with the cost of parts and labor, and completed the job under the estimated costs. Vehicle is running great now, and I am very happy with my experience!