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Straub Ford always puts customers first!
Don’t take our word for it: Read our reviews and see what everyone is saying.
Quick, professional service!
Superior service. Appointment was on time, service was prompt and the staff was friendly and professional. Felt like I was a valued customer just as the day I purchased my car. A-1 service. Excellent
Very fast service. Was very pleased.
Excellent Customer Service, working with Doug R. on the sale and paperwork was a breeze. I purchased the vehicle online and flew in to pick it up. Doug picked me up personally from the airport and we finished the paperwork after my full inspection on the car. It was as advertised and the deal was the best in a 5 state area. I forgot to mention that Doug was on vacation but took the time to personally get me and make sure I was satisfied with the transaction even with a series of follow-up phone calls. Great group to work with and will work a reasonable deal with you.
Just got my Bronco and everyone I dealt with at Straub Ford was just great! Every time I texted my sales person they texted me a.s.a.p., and if I stopped in everyone was more than helpful. The paperwork person was so thorough and just an absolute delight. I can't say enough about the staff....GOOD TIMES!!!!!
Bought a pre owned 2018 ford edge titanium edition with no Hassel! Awesome Staff and amazing car salesman! Definitely recommend. They were also amazingly patient with my child who is just a toddler.
All I can say is that they provided excellent service. I required a state inspection and a refit knowing that I had a couple of problems with the car. They conducted a thorough review and appraisal and resolved ALL the issues. I great service.
I called the parts department to get parts for my Ford Mustang and I can't say enough about the gentleman who answered the phone. His name was Mike and he was not only knowledgeable about the part I needed but, he was also very polite and patient. I will definitely be calling them if I need any more parts in the future and their prices were very reasonable.
Thank you to Chris in the parts department for going above and beyond and helping us get the rear brakes fixed on our 2018 Ford Escape.
Mike in service is super helpful!
Great service!!! Chris in the parts department went above and beyond when helping to identify and order specific parts for my vehicle so I could fix it on my own. Highly recommend going to this Straub location!
The sales team was easy to work with. Financing was easy, actually the whole process went very smooth. I am very happy with my experience, the staff and my Bronco.
We had just recently bought a used truck from Budd Bear in Washington, PA and it came with a 6 month/6000 mile power train warranty. So, the truck started to shutter when you would accelerate and thought it might have been a transmission issue. We took it to Jim Robinson at the Highlands, which in our opinion gets negative 5 stars. They never called to explain what was wrong, after having the truck for 6 hours, i had to find out when i picked it up. They were giving me a hassle about trying to contact the warranty company, so, we called Straub Ford and got it in right away. I received a call that they were taking it for a test drive, and 2 hours later, they called to say it was a broken spark plug causing the problem. Which was a huge relief to us and was running perfectly. So, Straub Ford will be our go to dealership for all of our maintenance needs. If i could give more than 5 stars i would. Thank you so much for being so fast and thorough with our truck and so experienced and friendly with this. We appreciate you all so much and look forward to doing business with you in the future.
I bought my Bronco through Straub and it was a great experience. They kept me up to date on my order and were always there to answer any questions when I had any. When my Bronco was delivered, Angelo and Chris were awesome and got me through the purchasing process fast and pain-free, and under my budget!
This place is awesome and fair with the prices
Nice clean facility and the service department was very nice and helpful. Work completed on schedule.
Very good service in sales and service. This is my second lease. Pic of old leased Jeep and Durango. Thanks!
Waited 8 months for my Maverick they put up with my constant pestering about where it was. At the end they gave me a great deal on a truck. A truck that's lives up and exceeds it billing. Thank you
Surprise after surprise. So the first was after they fixed my car they washed it, then I go to get it inspected and learned that since I bought it there I didn't need to pay for the inspection.
Service was pleasant and courteous. In and out in good timing. All newly remodeled. Very comfortable waiting area. They changed my oil and oil filter. Changed my air filter. The inspected of my vehicle and washing of my car was free. Car wash was a birthday gift from Straub's. The inspection I was happy to hear was free because I had bought my car from them. I was very well pleased with the over all experience.
I had been searching for a few months for a vehicle and contacted Straub late on a Saturday afternoon about a vehicle on their website. The salesperson told me if I wanted to come in, he would have the keys ready. Pulled into the car lot and it was waiting! The whole process took less than 3 hours and I drove home with my new truck! I’ve received calls from various others within the company asking if I’m happy with the truck and addressing any issues I may have had. Cannot recommend Straub enough!
Super friendly staff. Had me in and out quickly with as good a deal as I could find on a new Ford truck. I'll be back for sure when its time for another.
Very friendly and excellent service. Would highly recommend.
Awesome job.. Got an oil change.. Took no time at all... I
Welcome to Straub Ford
Straub Ford in Moundsville treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 304-990-1094.
20 Jefferson Avenue Extension
Moundsville, WV 26041